FAQ

1. Earn points on every meal serving, protein plus meal, add-on item, and more. The bigger your box, the more points you earn!
2. Redeem your points to get meal coupons and free items.
3. Meal coupons are added to your account automatically and applied in order of expiration date and value. Terms & conditions apply.

The Suvie Starch Cooker is 11 inches wide, 16 inches high, and 16.5 inches deep. The included pasta and rice pots can each hold up to 3 liters of water.

For the best performance, we always suggest connecting your Suvie to Wifi. We send frequent updates to your Suvie’s recipes and firmware to optimize performance and load Suvie recipes for our latest meals. An internet connection is also needed to remotely schedule your Suvie system via the Suvie Mobile App.

To get the most out of your Suvie experience and take advantage of our promotional pricing, we recommend that you sign up for the Suvie Meals subscription which requires the purchase of 4 Suvie Meal boxes in the first 12 months following your Suvie purchase. However, you can choose to opt out of the Suvie Meal subscription using the promotional pricing checkbox during checkout. If you sign up for the meal subscription, you can Pause, Skip, or Cancel any time. You can always use your own ingredients to cook with Suvie too!

Yes! We recommend using a Suvie gift card so your friend or family member can purchase their own Suvie and set up their meal subscription seamlessly. If you're an existing user and would like to gift your current Suvie to someone when you upgrade, check out our "Gift to a Friend" program.

Suvie Mix & Match compatible meals are indicated by the Mix & Match icon in the meal planner. Please be aware that only those meals indicated are designed to be cooked at the same time.

Suvie meals arrive with all ingredients needed for each meal kitted together for added convenience. Proteins will be vacuum-sealed, and other ingredients will be pre-cut and ready to cook in their own packaging. We are constantly committed to always reducing the amount of packaging we use with the Suvie system.

While the primary Suvie appliance does refrigerate, the Suvie Starch Cooker does not. We recommend using dry, shelf-stable, starches that do not require refrigerating unless you are cooking them right away.

We have designed Suvie to be functional without access to the internet. However, if you would like to update the recipes on Suvie, use Suvie’s mobile app to monitor / initiate cooks, or check for firmware updates, you will need to enable WiFi access on the appliance. Every Suvie uses RSA public/private keys that are set in the factory to ensure that all communications with our cloud servers are encrypted and secure.

Absolutely. You can always add extra pans to your order upon checkout, or purchase them later through your Suvie Meal Planner account or on the Suvie Accessory Store.

Once your account is active, you can redeem your points for a reward by visiting the Suvie Rewards page of your Suvie account. There, you can see your total points earned and any rewards that are available for you to redeem. Click on any available reward to redeem. Redeemed coupons can not be reversed or exchanged for points or cash. Points have no cash value.

Coupon redemptions are non-refundable and not reversible. If an order with a coupon applied is canceled, coupons will be credited back to your account for use on a future order. Add-on refers to items in the add-on category of the meal planner such as breakfast, side, and desert items. Free Add-On item coupons are available individually and can be redeemed using points. Coupons apply in order of expiration, then highest value. Coupons expire 1 year after redemption and can not be combined.

Yes, you can cancel your pre-order for a full refund anytime before your unit has shipped. To do so, please email us directly at help@suvie.com

Welcome to the Suvie community, we're excited to have you join us! In order to connect your mobile app with Suvie and order meals, you will need a Suvie account.

If the person who gifted you their Suvie has reassigned their appliance to you in their Suvie account, you should have received an email from us to set up your own Suvie account.

If you did not receive an email from us, then our team is happy to set up an account for you - please email our Member Services team at help@suvie.com and include your full name, shipping address, and Suvie device ID found on the appliance About screen. Then, we'll reply with your new account login details.

Suvie Mobile App

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Yes! Because of our vacuum packing of the proteins and saucing, freezing them has very little to no impact on the quality of the food. Suvie meal components should last around 6 months in your freezer if you prefer not to cook them right away.

The Suvie 3.0 appliance is 14 inches wide, 13 inches high, and 20 inches deep. It is designed to fit under a standard height kitchen cabinet. The Suvie starch cooker is 11 inches wide, 16 inches high, and 16.5 inches deep. The max wattage is 1400 watts. The starch pot can hold up to 3 liters of water.

With Suvie Meals, you do need to subscribe to a plan, however, you may pause or cancel at any time. You can also manage your account settings to choose a box size and order cadence which works best for you. The default settings are 6 meals delivered every 2 weeks.

To redeem a gift card, enter your code in the "Apply Coupon" field at checkout when purchasing a Suvie appliance, or activate it for Suvie Meals through the "Coupons & Credits" page within the Suvie Meal Planner.

The Suvie appliance uses a mini compressor that is similar to your household refrigerator. Suvie circulates water around “water jackets” that surround your food, transferring the cold energy from its cooling water to your vegetables and protein.

The Suvie Mobile app can:

• Connect with your Suvie on the go
• Remotely program your Suvie as well as schedule or reschedule your meal.
• Manage your upcoming Suvie meal orders
• Browse recipes on the Recette blog
• Edit your account settings

Stay tuned for future updates which will include more methods for controlling your Suvie and planning your meals.

Currently, our gift cards are only available in digital format. However, you can choose an e-gift card design and add a personalized message to make it special.

Suvie 3.0 Plus can perform up to 15 cooking functions (some of these functions require the Suvie Starch Cooker add-on). These functions include: bake, roast, air fry, convection roast, convection bake, broil, sous vide, slow cook, steam, reheat, egg cook, proof, plus the ability to cook pasta, healthy grains, and rice with Starchie.

Most cook modes are available on Suvie 2.0 and 3.0, however only Suvie 3.0 Plus can perform air fry, convection roast, and convection bake functions. For more information on each function, please visit [https://www.suvie.com/kitchen-robot/]

Yes, the pans are made out of stainless steel and are designed to be cleaned in your dishwasher. The roasting rack along with our other accessories, like the egg tray, are also all dishwasher safe. Accessories will come packaged with any additional instructions for cleaning.

When ordering through your friend’s referral link, your $100 discount will automatically be applied to all packages listed on this page.

You have unlimited referrals! We encourage you to invite all of your friends and continue earning more free meals.

Suvie 3.0 and Suvie 3.0 Plus feature a compact, sleek design that is dimensionally smaller and more compact than Suvie 2.0, while offering a greater meal capacity. Suvie 3.0 and Suvie 3.0 Plus also allow for all cook functions to be scheduled in advance, without requiring a physical push-button start for functions that use Suvie’s broilers. That means you can schedule bake, roast, and broil functions in addition to low temperature cook modes.

Suvie 2.0 only allows water-based cooking functions (sous vide, slow cook, steam, reheat, and eggs) to be scheduled in advance.

Suvie 3.0 Plus also features Air Fry, Convection Roast, and Convection Bake cooking modes, as well as a new high definition colored LCD display.

If you’re looking for the most features, cook modes, and flexibility in a sleek design, Suvie 3.0 Plus is your best choice.

If you’re interested in our Suvie Meal service, this promotional offer is a great opportunity to save even more on the Suvie appliance! To be eligible for this offer, you must order the required number of meal boxes indicated during checkout within 12 months of receiving your Suvie. If you do not order the required number of boxes within this time, you will be charged $75 for each box that was not ordered if you choose to keep your appliance after the 100 day trial period.

When you check out, you will be automatically invited to your Suvie meal planner account to select your first meals. Your first meals will be delivered as close to the delivery of your Suvie Kitchen Robot as possible.

Currently, we only ship to customers who are located within the continental US. We expect that, in time, we will be able to ship to customers in other locations. Please sign up for our email newsletter for future updates.

All Suvie meals arrive frozen, and should be stored in your freezer until they are ready to be cooked. If thawed, the meal components typically have a refrigerator shelf life of 3-5 days before they should be cooked. Seafood must be cooked within 24 hours if thawed. We always recommend you cook your seafood meals first, as they have a shorter shelf life than meat and poultry. Do not refreeze seafood once thawed.

Suvie units that are considered ‘factory refurbished’ might contain recycled parts and materials, and are fully functional. Factory refurbished Suvie appliances undergo a series of rigorous tests, are fully UL certified, and have passed all of our internal inspections and required safety tests.

We stand behind our products and all factory refurbished appliances come with the same 1-year limited warranty as our new appliances.

Suvie meals are designed to be cooked from frozen and should be stored in the freezer. Meals should be eaten within 6 months of delivery. If your delivery arrives and is not fully frozen, it’s important never to refreeze fish or seafood products, and to discard if they are above the FDA recommended temperature of 41F when they arrive, or if they are cool but not frozen, store them in the refrigerator. If a delivery gets delayed in the shipping network and arrives unfrozen, please reach out to us and we’ll make it right.

Currently, The Suvie Kitchen Robot and Suvie meals are only available within the continental US. This does not include Alaska, Hawaii, or Puerto Rico.

Spread some joy and make life easier for a friend or loved one! Our Gift Your Suvie to a Friend Program allows you to share the convenience of Suvie with someone special while rewarding both you and your friend with free Suvie Meals. This is great option for those choosing to purchase a new Suvie 3.0 Plus using their rewards points!

How the Gifting Program Works

When you choose to gift your Suvie to a friend, we'll provide them with our current introductory meal coupon offer (the same benefit they would get if they purchased it new!). Once they receive their first meal order, we'll load your account with a big Suvie Meals reward as a thank you. See more details & current offers by logging into your Suvie Planner account and visiting the rewards page.

Suvie 3.0 and Suvie 3.0 Plus have large capacity 2.3L pans which can cook standard 4 serving Suvie Meals or up to 12 servings of our heartiest Recette recipes. If using both Suvie zones to cook only proteins and pairing with a full pot of rice or pasta in the Suvie Starch Cooker, you can cook up to 8+ adult servings depending on the recipe.

Rapid cook meals are the next evolution of our meal kit. Combining frozen, raw proteins with pre or par-cooked frozen starch + vegetable mixes, meals can be cooked directly from frozen in as little as 20 minutes. Please refer to the Meal Plans page for more details.

Due to extreme popularity, we have sold out of our non factory refurbished units. We do have certified factory refurbished units in stock which are professionally refurbished and fully functional - this is a great option to try Suvie at a greater discount!

While we do appreciate your support, at this time we only provide meal coupons for referrals who place and receive their appliance and trial meal boxes.

If you’re interested in our Suvie Meal service, this promotional offer is a great opportunity to save even more on the Suvie appliance! To be eligible for this offer, you must order 4 Suvie Meal boxes within 12 months of receiving your Suvie. If you do not order 4 boxes within this time, you will be charged $75 for each box that was not ordered if you choose to keep your appliance after the 100 day trial period up to a maximum of $300, in which case you will receive a corresponding credit on your account for future orders.

Your 100 day in-home trial begins on the day your Suvie is delivered to your home.

Most likely, yes. In the U.S. the “standard” distance between a kitchen countertop and the bottom of kitchen cabinets is 18 inches. We designed the Suvie appliance specifically to fit under your countertop with enough clearance for the water reservoir to easily go in and out.

Mix & Match mode is great for making kid-friendly meals to add on to dinner, accommodating picky eaters, or having a pasta sampler night.

Suvie 3.0 & 3.0 Plus Dimensions: 14” W x 20”D x 13”H. Additional technical details and information regarding power consumption, pan volume, and more can be found on The Appliance page of our website.

If your friend returns their Suvie before the 100 day in-home trial period ends, they will receive a full refund only for the Suvie Kitchen Robot.

After loading the ingredients into Suvie, turn the control knob and select “Suvie Mix & Match” from the menu. Then, follow the on-screen prompts to scan each meal card.

Suvie meals start as low as $11.49 per serving and are typically $12.99 per meal. Some meals may incur a premium up-charge. Our minimum order size is 4 meals per delivery, at a cost of $107.92 + tax. Shipping is $12.99 for meal deliveries, though you can earn free shipping when you order a larger box. Detailed meal pricing will be displayed on your meal planner.

Plus you can save even more on Suvie meals with our generous discounts: Earn up to 10% OFF every order when you get larger boxes. The more meals you add to your box, the more you’ll save. Suvie meals last 6 months when stored in your freezer, and with fewer deliveries, you’ll save on shipping costs.

With each meal box you order, you’ll earn points that can be redeemed for cash discounts, % off coupons, and other free items.

Yes, orders purchased with a Suvie gift card can be returned. The refund will be reissued as a gift card for use on future purchases.

After your friend receives both their Suvie Kitchen Robot and free trial Suvie Meal box, we will automatically apply the $200 Suvie Meal coupon to your account. From your Coupons Page in the meal planner, you can select these coupons to apply them to an upcoming Suvie Meal order.

Yes we do! With Suvie Rewards, you earn points that can be redeemed for coupons that can be used on future meal boxes, giving you free add-ons, meals, and other special perks. Plus, coupon redemptions are unlimited. It's the perfect way to enjoy delicious, healthy meals while earning rewards along the way!

Coupons cannot be combined, and rewards are subject to change. See website for details. Terms & conditions apply.

Yes! Suvie is available via fixed, monthly payments through Affirm. Please select this method at checkout for more information and to learn the terms and conditions. This installment plan option only applies to the Suvie appliance, and cannot be used to order Suvie meals. You will need to provide an alternate payment method after your initial purchase for further meal orders.

While we aim to provide the most realistic delivery time frame possible, as with any new product, unexpected delays can occur causing our delivery timeline to shift. As a member, we will provide you with regular updates detailing the production and delivery status. You are also always welcome to cancel your pre-order anytime for a full refund before it ships.

Your Suvie appliance has an included 1 year limited manufacturer’s warranty, which begins the day your Suvie appliance is delivered.

Yes you can! As a Suvie customer you are eligible to participate in our referral program and earn meal credit for each person you refer who orders a Suvie.

Yes! You’ll earn points for the full meal box cost, before discounts are applied. This allows you to earn even more points with every meal box order and rack up rewards quickly!

Our limited warranty included with the purchase of your Suvie covers any manufacturer defect or issue not caused by regular wear and tear, misuse, or improper care or maintenance of the unit and accessories. Suvie will either repair or replace a defective unit with a refurbished unit as deemed necessary. When a warranty claim is initiated, a shipping and handling charge may be applied both to and from our facility, at Suvie’s discretion.

Suvie Meals are not eligible for a refund during this trial period. Should you have any questions on concerns about your meals, please contact our customer service team at help@suvie.com

One of your friends thinks Suvie will be a great fit for you! By ordering through their referral link, you will receive $100 off your Suvie, in addition to any promotional offers available on the Suvie website at the time of purchase. Your friend will receive $200 in Suvie Meal credit.

We recommend that you load your Suvie appliance the night before or the morning of the day you are going to cook your meal.

Our culinary team has developed and posted recipes designed for use with your Suvie on our recipe blog. We have both slow cook and sous vide recipes available, and both techniques will be available for you to use with your appliance. More information about cooking in the appliance will be provided to you prior to the delivery of your Suvie.

Suvie Rewards Points can be redeemed for Reward Coupons and Free Items. Current Reward offerings are listed on the [Suvie Rewards page] (https://app.suvie.com/account/rewards/) of your Suvie Account and include Free Items, Discounts, and Coupons. Rewards are subject to change, so keep an eye out for the latest and greatest offerings! Points have no cash value. Terms & conditions apply.

Because you need to access both the front and the right side of the Suvie appliance (for the water reservoir), it’s not currently possible to have it sit within a cut out cabinet space. Suvie also needs sufficient clearance on the right side for optimal cooling performance. Suvie was designed, however, to sit comfortably between a standard countertop and a cabinet above.

Our items are not currently organic but many are sourced locally near our offices in Boston. Over time, we're exploring rolling out organic options if there's enough interest.

Suvie has a 1-year parts and labor warranty on all Suvie Appliance purchases. More information on what is covered can be found in our terms and conditions. This warranty may not include shipping. Extended warranty options are also available for purchase.

No, if you choose to return your Suvie within the 100 day trial period, you are not required to purchase any additional meals as part of our promotional offer. If you have ordered meals during this time, these cannot be refunded

The Suvie starch cooker is 16 inches high, 11 inches wide, and 16.5 inches deep.The max wattage is 1150 watts. The starch pot can hold up to 3 liters.

Suvie is for everyone, and we believe it’s especially useful for working professionals and parents who don’t have the time or ability to prepare healthy, home-cooked meals on a regular basis.

Taking four essential components of a balanced meal — protein, vegetable, starch, and sauce — from refrigerated to cooking, the Suvie system makes fresh wholesome meals that are ready to eat when you get home or whenever you’re ready.

The Suvie system uses fresh, clean ingredients

• Our appliance is the first of its kind that can both refrigerate your food and then cook it once it is programmed to start preparing your meal

• You never have to estimate how long the entire meal or any one component needs to cook; Suvie takes care of those calculations

• The system is easy to clean; the pans are dishwasher safe, saving you time after your meal is over.

The Suvie Starch Cooker can be purchased separately in the Suvie Accessory Store or through the Suvie Meal Planner if you decide to purchase after buying your Suvie Kitchen Robot.

Rapid Cook® meals are the next evolution of our meal kit. Combine raw, frozen proteins with pre or par-cooked frozen starch + vegetable mixes. Sauces and garnishes may be added to proteins or starch + veg mix. Meals can be cooked directly from frozen in as little as 25 minutes. These meals can also be scheduled to finish cooking at a later time.

After ordering your Suvie, you’ll be directed to your Suvie Meal account where you can select your meals for your first free trial meal box. Your second free box and additional 4x 10% Suvie Meal coupons will also be automatically applied to your account.

We currently offer vegetarian, pescatarian, and keto dietary options which can be set on your Suvie Meal Planner account. Additionally, you can set allergens on your account which will exclude any meals with those ingredients. For our gluten-free members, you can add wheat as an allergen to ensure your box contains meals with non-gluten containing starches like rice that you would be able to order and enjoy.

Over time, we hope to add more specialty diet meals for a variety of preferences and needs. You are also always able to cook your own meals in Suvie using the My Cook feature.

With normal operating conditions, food loaded into your Suvie should reach a temperature under 41F in less than two hours. Suvie will then keep your protein and vegetables cold until it’s time to cook.

No, the Suvie Starch Cooker is not required to cook our Suvie Meals. The Suvie Starch Cooker can complement your own cooking or Suvie Meals with extra sides of rice, pasta, or whole grains.

Yes, you can cancel a gift card order and receive a refund before it’s sent. Since gift cards can be scheduled, you may cancel for a refund up to 48 hours before the scheduled delivery.

The Suvie Starch Cooker can be easily wiped down using soapy water. The pots included with the Suvie Starch Cooker are dishwasher safe.

Suvie can cook almost anything you can imagine! Sous vide the perfect steak, bake a delicious cheesecake, roast a casserole, reheat leftovers, or perfectly steam your favorite vegetables. You can even slow cook tough meats or stew. Unlock additional functions with our optional starch cooker add-on. For recipes designed specifically for Suvie, check out our Recette blog.

All warranty plans include coverage from defects in materials or workmanship, or general operation of the Suvie Kitchen Robot and/or Starch Cooker. This warranty does not cover accessories including, but not limited to, pans, water reservoir, drain tray, power cable and other removable parts. This warranty also does not cover cosmetic damage to the oven that does not affect its function, cleaning abrasions or alterations to the external surface of the oven shell or oven door glass. Review our full terms & conditions here.

The Suvie Starch Cooker can cook a variety of different starches, including: pasta, rice, beans, lentils, potatoes, oatmeal and more.

If you have ordered our Factory Refurbished Suvie 2.0, you can expect your Suvie to ship in 1-2 weeks.

If you have ordered a Suvie 3.0 or 3.0+ model, please refer to the order checkout screen with current ship time estimates.

Please understand that ship times are our most accurate estimate and can vary. We will always provide you with updated information prior to shipping.

Once your Suvie has been delivered, you are welcome to try Suvie risk-free for 100 days. If, at any time, you feel that Suvie is not the right fit for your household, you may contact us to return your unit for a full refund, including shipping. Units that are damaged due to misuse or improper care are not eligible for a refund; however, any manufacture issues are eligible.

We’re excited to offer our existing members the opportunity to purchase the Suvie 3.0 Plus using rewards points! This is a fantastic way to leverage your rewards and enjoy our new appliance.

1. Earn Points with Meal Orders: You earn rewards points every time you receive a meal order. Be sure to stay on the lookout for promotions & bonuses to maximize your point earnings!

2. Pick a Coupon: Log in to your Suvie Meal Planner account and head to the rewards shop to explore rewards options for 3.0 Plus purchases & discounts, and make your selection. 

3. Order your Suvie 3.0 Plus: Once you purchase a coupon with your points, you'll receive a unique coupon code that can be used at checkout at Suvie.com to purchase your new Suvie 3.0 Plus. Be sure to check the latest delivery timeline listed in the checkout and plan your purchase accordingly. 

4. Gift Your Suvie to a Friend, Get Rewarded: Once your Suvie 3.0 Plus arrives, gift your Suvie to a friend instead of returning it - once your friend receives their first meal order, you will receive a big meal coupon as a reward! It's a win-win! You get free meals, they get a free Suvie. Learn more about this program here.   For more detailed information on how to use your points, please refer to the rewards page in your Suvie account.   Please note that purchasing with points will still grant you the introductory free meals offer and you will still have the option to get $300 discount with the obligation to fulfill a meal requirement. You can also opt of the meal requirement and forgo this discount.

After your friend receives both their Suvie Kitchen Robot and free trial Suvie Meal box, we will automatically apply the $225 Suvie Meal coupon to your account. From your Coupons Page in the meal planner, you can select these coupons to apply them to an upcoming Suvie Meal order.

Suvie does not require a special plumbing hook up. Water is supplied to the appliance through the water reservoir that you fill before use. Suvie will use only the amount of water necessary for each cook, and there is no need to drain the unit in-between cooks. The only hook up needed is to plug Suvie into a standard electrical outlet. Please make sure the outlet is nearby; do not use an extension cord with your Suvie appliance.

When you have set up your Suvie Meals account, you can see the Nutritional Facts and Ingredients by clicking on any meal picture in the selectable meal tiles.

Your friend will need to order a Suvie (any package) and their free trial Suvie Meal box. Once their Suvie Kitchen Robot and Suvie Meal box are delivered, we will automatically apply the $225 Suvie Meal coupon to your account.

With Suvie, you can always cook using your own ingredients. Suggested cooking times & temperatures for each protein can be found under the cooking guides section of the Suvie mobile app. You can also find hundreds of other recipes on our Recette blog. Cook Time and Temperature charts can also be found here.

For most meals, Suvie Meal ingredients are removed from their packaging and placed directly into Suvie stainless steel pans. However, meals which contain sous vide items are cooked inside vacuum-sealed BPA-Free plastic bags — this includes both proteins and sauces. The vegetables and starches are not cooked inside any packaging, but directly in the stainless steel trays.

You can view our current meals here. We're always innovating on new menu items and frequently have new introductions.

We love Suvie, and we believe you will too. That's why we stand by our product. If you're not satisfied with Suvie for any reason, you may return it for a refund within 100 days of receiving the appliance. In order to return your Suvie, authorization should be requested from our customer service team within 100 days of receiving your appliance. Please contact us at help@suvie.com if you have any questions. You will receive a return shipping label with your return authorization to send the appliance back to us. When you return the appliance, it must be in good physical condition (not physically broken or damaged) and include all the accessories and packaging it originally came with, the product UPC barcode, and the return authorization number. Our guarantee does not cover Suvie Meals or any food-related products, nor does it cover any damage to the Suvie appliance that is beyond normal wear and tear or that has been caused by improper use. If you have a technical problem with your Suvie after 100 days, it will fall under our 1-year warranty, and our customer service team will do everything we can to correct the issue. Extended warranties may be purchased at checkout.

Suvie Meals are available for home delivery throughout the contiguous United States.

We greatly appreciate you taking the time to refer your friends to Suvie! If your friend purchases a Suvie, once both their Suvie Kitchen Robot and their first Suvie Meal box are delivered to their home, you will receive $200 Suvie Meal coupon automatically applied to your account.

Your friend will receive $100 off of their Suvie, in addition to any promotional offers available on the Suvie website at the time of purchase.

The starch cooker can make up to 6 adult servings.

Safety is our number one priority. From day one, we have worked with the UL experts at Product Safety Consulting as well as scientists from the University of Massachusetts Amherst Food Science program to design safety into every part of the Suvie system and Suvie Meals.

Suvie can be easily wiped down with soapy water.

You should also clean the broiler of any food particles that may have gotten on the coils while cooking. For your safety, please make sure that the broiling coils are completely cool before cleaning.

Suvie removable stainless steel pan and roasting rack can be washed in your dishwasher. The optional starch cooker addon can also be cleaned using soapy water. The starch pots are also dishwasher safe.

Generally, we recommend keeping your Suvie Meals frozen until it's time to cook. If you'd like to store your meals in the fridge, the meal components typically have a refrigerator life of 3-5 days before they should be cooked. We always recommend you cook your seafood meals first, as they have a shorter shelf life than meat and poultry.

Both Suvie and the Starch Cooker connect to your home WiFi network. Through this connection, they will coordinate their cooking processes to finish cooking your ingredients at the exact same time. Be sure to maintain a stable WiFi connection for both appliances to ensure this works properly.

When cooking two Mix & Match meals at the same time, always be sure to follow the meal card instructions written for 4 servings.

Suvie gift cards make it easy to give the gift of delicious, hands-free cooking! Perfect for anyone who would love dinner ready when they are, recipients can use the gift card at checkout to purchase a Suvie or, if they already own a Suvie, apply it to Suvie Meal purchases.

No problem! Suvie meals are meant to be stored in the freezer and last for up to 6 months, so you can store them until your appliance arrives. We will ship meals as close as possible to the delivery of your appliance.

Certified factory refurbished units are professionally refurbished and fully functional. They may contain recycled parts and materials. Factory refurbished Suvie appliances undergo deep cleaning and sanitizing, as well as rigorous testing to ensure they operate at the same level of performance and reliability as a non factory refurbished Suvie. We stand behind our products and all factory refurbished appliances come with a 1 year limited warranty. Additional extended warranty options are also available for purchase.

With Suvie Rewards, you earn points that can be redeemed for coupons that can be used on future meal boxes, giving you free add-ons, meals, and other special perks. Plus, coupon redemptions are unlimited. It's the perfect way to enjoy delicious, healthy meals while earning rewards along the way! Terms & conditions apply.

When using the sous vide function, you may select a temperature between 120° F and 180° F. The maximum amount of time you can sous vide is 4 hours.

With Suvie 3.0 and 3.0+, all cook functions, including roast, bake and broil can be scheduled ahead.

With Suvie 2.0, only water-based cook functions can be scheduled in advance. This includes: sous vide, slow cook, steam, reheat, and eggs. Broiler based functions such as roast, bake and broil can not be scheduled to cook in advance and require a physical button push to begin cooking.

The ingredients for Suvie Meals come from highly-rated commercial food packers who supply some of the top grocery stores in the Northeast. Our chefs are always on the lookout for great farmers and producers to get fresh and flavorful ingredients to our consumers.

Details about all ingredients included in our Suvie Meals are available in your Suvie Meals account. You can review Nutrition and Recipe Info by clicking on any meal image. You can also set allergens and ingredient exclusions by going into Plan Settings-> Meal Preferences on your account page. If you have any additional questions you can message us at help@suvie.com.

There are currently not other color options available for Suvie.

To refer a friend and receive a $200 Suvie meal coupon, enter your friend's email address in the box above. Feel free to add an optional personal message to your friend. Your friend will receive an email with a special purchase link associated with your account. Once your friend places their order, they will receive $100 off of their Suvie, in addition to any promotional offers available on the Suvie website at the time of purchase.

After your friend receives their Suvie Kitchen Robot and first trial Suvie Meal box, we will automatically apply the $200 Suvie Meal credit to your account

You can customize and order Suvie Meals through your Suvie Meal Planner account. After choosing your meals, they will be shipped to you in insulated packaging to keep them frozen throughout transit. As soon as you receive your Suvie Meals, you should place them in your refrigerator or freezer until you’re ready to use them.

Your friend will need to order a Suvie (any package) and their free trial Suvie Meal box. Once their Suvie Kitchen Robot and Suvie Meal box are delivered, we will automatically apply the $200 Suvie Meal coupon to your account.

Meals are shipped on a weekly basis. Depending on where you live, your delivery day may vary. Check your meal planner during checkout to see what day of the week your meals will arrive.